French Terry scallop sets in ivory or lilac. Ready to ship! Sizes 2T-8 years.
Couldn't load pickup availability
5 stars: 0 (0%)
4 stars: 0 (0%)
3 stars: 0 (0%)
2 stars: 1 (100%)
1 star: 0 (0%)
A
Anonymous
Heat pen marks were written all over
Heat pen marks were written all over every outfit orders. Both tops and bottoms had numbers written all over. Dirt and dust on outfits as well.
We’re truly sorry you received your order this way. We completely understand how disappointing it must have been to open your package and find heat pen markings and dust/dirt throughout the sets. That’s not the experience we want for you, and we sincerely apologize.
While some markings can be part of our production process, there should never have been excessive markings or garments arriving with visible dirt and dust. We take a lot of pride in the quality of our blanks, and we fell short here.
We’d really like the opportunity to personally look into this and make it right. Please email us at support@ksthreads.com with your order number and a few details about the affected items so our team can review what happened and get this corrected for you.
Thank you for bringing this to our attention. We’re taking your feedback seriously and will be reviewing our quality-control and packing process to help prevent this from happening again. We’re genuinely sorry we let you down.